23 October 2013
Dear Mark, Wayne and the rest of the Queenstreet Crew,
Just a quick note to say thank you for all your hard work on our insurance claim/carpet fit. It has been a right old mission at times! You've all done a brilliant job and the new carpet looks fantastic. See you when the nursery is ready for carpets!
Mr & Mrs W
18 September 2013
A quick note to thank you for responding so quickly to the problem with our chest of drawers. Guys arrived dead on time this morning, fitted the runners and were gone in a few minutes.
Your customer service has been excellent.
17 September 2013
I am writing to thank you for the out-standing service that I have received from yourselves. In particular, I would like to thank Mark for his gracious and very helpful manner, Wayne for accommodating me with a fast fitting, and last but certainly not least Dave, whose customer service is a credit to Queenstreet being approachable friendly with excellent workmanship. What a fabulous team you all are
Warm wishes, and assurance of strong recommendation
28 May 2013
...I promised the chaps who delivered, I'd write. Steve, Rob & Mike were first class in every way. The access and the cottage is very small, low ceilings and small doors, but they couldn't have been more professional in every way. We are so grateful for your folks' expertise and guidance.
We have been regular customers of yours (32 years), when we lived at Topsham, from fitted carpets to furniture. We always prefer to come to you. Hence that's why we came back to you, after our move to Tavistock, to buy something for our little cottage...
Mr & Mrs A
12 May 2013
I just wanted to say a massive thank you for such an easy and efficient installation of our wardrobes. If only we had found your company before our original purchase of the same wardrobes we wouldn't have had to wait 5 months to get them.
Once again thank you so much and if any friends and family need any furniture in the future we will send them your way.
29 September 2012
We want to thank you and all your collegues for the extremely efficient way our carpet and furniture order has been handled.
From start to finish we had a every confidence in you all and particularly want to thank you for the amazing and kind way you juggled your schedules so that the furniture arrived half an hour after the carpet was finished.
We hope we are including everyone but please thank Steve Button, the carpet fitters and the two men who delivered and assembled our furniture.
Mr & Mrs Y
24 September 2012
I would like to express my appreciation for the fantastic service you've given with regard to our new furniture and flooring. Nothing ever seems to be too much trouble, and the attention to detail and flexibility are second to none. I haven't even mentioned the tendency to be right...
It's a joy to be able to deal with a local firm that places so much emphasis on treating customers well and long may this continue.
With very many thanks
8 July 2012
Just a little note to say thank you for all you did for us when we bought our flooring. You were so helpful and very kind. We are very grateful for everything you have done for us.
14 May 2012
We just wanted to pass on our thanks, for the wonderful Karndean flooring fitted to our kitchen and conservatory recently. We hadnít visited your shop before, and had no idea it was so extensive!
Your salesman, Steve, was so friendly and helpful that we felt it was unnecessary even to seek further quotes from elsewhere Ė he was a credit to your business, and our purchase with you was as a direct consequence of his help and manner. Equally, your fitter Graeme was wonderful Ė he took great care, and was a pleasure to have working here.
Many thanks indeed. We donít normally write, but felt your staff really merited it!
Mr & Mrs L
19 March 2012
Dear Mr Dixie,
Just a short note to say I have now safely received my Miami Bedside chests. I would like to pass on my thanks to you for enabling me to get these to match up with a wardrobe bought locally 18 months back. Trust me to get an obsolete item. It's good to know there are businesses out there that are willing to fulfil slightly more unusual requests.
Thanks once again.
16 March 2012
Thank you for your invoice. Please find enclosed a cheque...being the balance owing.
We would express our appreciation for your helpfulness, prompt attention and service, and a good job done by the fitter too.
Mr & Mrs C
14 March 2012
To Gary and all the staff,
Many thanks for your time and patience as I chose, sent back and chose again!!! The furniture really pleased me, and my flat feels more like home - special thanks for the bookcase!!
23 January 2012
Thank you so much for "Rolls Royce" service! The floor looks fabulous and we are delighted. If you want to pop in to have a look and take photos for your portfolio, you are more than welcome.
21 November 2011
I just wanted to say how pleased I am with the flooring that your guys put down on Friday.
It looks brilliant and I can see that a lot of work and care went into it, the guys were really lovely too.
Please can you pass on my thanks.
15 July 2011
Just to confirm our sincere thanks for your help and advice when choosing our carpet and double bed.
Wayne for his help in finding a specific shade of 'Green' and, with this in mind it was useful Queenstreet had a comprehensive range of carpets which facilitates choice. And the way Graeme & Chris fitted our carpet was excellent.
Gary & collegues for helping us, 'complete with periods of rest', to find our new double bed. In case you were wondering, our first 'HYPNOS NIGHT' was comfortably restful and successful! And subsequently.
Thanks to Rob & Terry who carefully delivered and put together our Hypnos bed and we appreciate you taking away our old bed.
Regards to you all
Mr & Mrs N,
2 June 2011
Please find enclosed my cheque for the outstanding balance. Thank you for an excellent job - the floor looks great.
Vale of Glamorgan
25 March 2011
Email message via website:
I just wanted to say how pleased I have been with every aspect of your company. I have now had a stair carpet and a carpet fitted. Graham was superb in his attention to detail and the standard of his work. Because of this experience, I have now ordered a bed. The men who came to check the room were polite, kind and efficient. What an excellent company! thank you.
22 February 2011
Dear Mr Dixie,
...My wife and I would like to say how pleased we are with the finished results of your firm's endeavours. Everyone we encountered at Queenstreet was most helpful and knowledgeable and your fitters were very pleasant and extremely skilful. Please pass our thanks to all concerned...
Mr & Mrs B
8 September 2010
We ordered some carpeting for our conservatory in August this year which was laid today.
We feel we HAVE to say what an extremely pleasant young man we had here to do the job...He was polite, VERY helpful in many ways and the job in hand was expertly done. We are VERY pleased with his work - the conservatory has been transformed and looks good.
He was a pleasure to have in our house - good workmen who do efficient work are hard to find these days. So a big thank you. Your company will be highly recommended and we will definately use you again.
Mr & Mrs N
20 July 2010
Dear Mr Dixie,
I recently ordered two sofas from yourself, which I am extremely pleased with. Our house is not the easiest house when it comes to a delivery of furniture, as our lounge and kitchen is upstairs with the stairs being extremely awkward. When our fridge freezer and oven were delivered the delivery drivers from a very well known company, looked at the stairs...and they refused to take it up.
However, when the delivery of my sofa came from your company, I could not believe the difference. Rob and Terry were fantastic they looked at the stairs with no hesitation or concern at all and after tackling the awkward stairwell they delivered the sofa into the lounge with complete care. How they did it, I don't know. But I would like to say a huge thank you to them, especially as they then had to deliver another sofa and go through it all over again. Not only are they a credit to themselves but also to your company, they are professional, couteous, helpful and their customer care is 100% which is very rare these days.
Once again a massive thank you to them.
7 July 2010
Just wanted to let you know what a great job your fitters have done. Was really pleased especially with the back stairs because I knew that this would be quite a tricky job.
18 May 2010
The sofabed is great. I haven't slept in it yet, but I do not expect to have problems with noises etc. as it is really solid and well built. Thank you!
The delivery company is also very good. They are friendly and professional, and were extra careful when unloading the sofabed. They had to disassemble it and put it together again, which they did very well. I would suggest you keep on using them. It is a small company but very very good.
Thank you again for your service and for arranging an evening delivery.
28 April 2010
Just a note to say how pleased we are with our new carpets and Karndean flooring - it feels like a different house. Also many thanks to Graham & Chris who did a brilliant job. They were pleasant, patient and thorough the whole time they were here and obviously took a great deal of pride in their work.
I'm sure we'll be back!
Mr & Mrs B,
7 April 2010
Many thanks Wayne for your excellent help to guide us in the purchase of the hallway carpet. The aubergine is really gorgeous and very plush to walk on. It is in fact just like being in a Milk Tray advert...without calories!!
It has been a total delight to have worked with you to achieve the end result. Thank you for your tremendous knowledge and enthusiasm throughout.
15 February 2010
Herewith our cheque. We have enjoyed doing business with Queenstreet and have been delighted with the quality of the products and the quite excellent service.
21 January 2010
Many thanks I am very pleased with the flooring and the fitting was excellent.
1 December 2009
I would like to thank you for the excellent customer service as everything happened just as you said it would. I am very happy with the floor.
11 March 2009
We would like to say what an excellent job your men did fitting our carpet yesterday. We are very pleased with the result. They worked well as a team and were very friendly. Please thank them very much.
Mr & Mrs K,
9 March 2009
Please find enclosed the final payment for my kitchen flooring. I would like to take this opportunity to thank you for sending Dave & Graham to do the fitting.
I have found them to be exceptional in all respects. Not only are they highly skilled and experienced, they were also an absolute delight to have around. I felt that I could trust them completely, were engaging company and perhaps more importantly did a very fine and thorough job.
They were also very understanding, when they came to take a mark out of my newly fitted velvet carpet. The mark hadn't been left by them at all, as I had at first supposed, and discovered that I was the unwitting culprit.
In fact all the staff I have come into contact with have been utterly delightful. I'm sure you know how lucky you are to have them representing your company but I just wanted to let you know how I appreciated your choice of employee.
With best wishes,
25 February 2009
Dear Mr Dixie,
I have pleasure in enclosing my cheque for final payment. My wife and I were very impressed with the service and advice that we received from first visiting the showroom to the final laying of the carpet. Every member of staff was polite, helpful and a pleasure to deal with.
Mr & Mrs M,