FAQs


Why should you buy from us?

As a family owned business with over 50 years experience in providing high quality products and exceptional customer service, we have become a leading independent retailer in the South West and beyond. We have the added advantage of being able to provide furniture, beds and flooring, enabling a seemless installation and delivery process all from one retailer across both our stores. 

We are members of the Minerva Furniture Group, a dynamic furniture buying group currently representing over 150 top quality independent furniture retailers located throughout the UK, Channel Islands and Ireland. Minerva is able to combine the individual strengths of independently owned businesses with the collective buying power of over 200 stores, to offer well designed, quality furniture at extremely competitive prices.

Do you offer a home measuring service?

Yes, we can visit your home or place of work to measure for flooring and furniture quotations. This service is free of charge and is available to customers based in the South West including Devon, Cornwall, Dorset & Somerset. Please contact us to arrange your appointment.

What kind of sofas & chairs do you stock?

We stock a wide range of contemporary and traditional sofas, chairs, recliners and stools to suit all tastes. We are a major stockist in the South West for luxurious ROM sofas as well as Sherborne recliners and sofas, amongst many other high quality manufacturers.

What type of furniture do you sell?

We stock a wide range of contemporary and traditional cabinet furniture to suit all tastes. We are a major stockist in the South West of TCH Furniture, a specialist in oak and painted furniture, amongst many other high quality manufacturers.

Do you stock lift & rise care recliner chairs?

Yes, we are specialists in lift & rise care recliner chairs available in a wide range of fabrics and models. If you have a registered disability which affects mobility then you may qualify for VAT exemption on your purchase. These chairs usually come Express Delivery and indeed some we stock in our showrooms in Exeter, Devon for even quicker delivery.

What type of beds & mattresses do you stock?

We stock all types of beds and mattresses to suit all budgets and uses. Whether you are looking for a divan, bedstead, guest bed, children's beds including bunks, and mattresses, electric adjustable beds or headboards.

Do you have beds & mattresses ready for quick delivery?

If you are purchasing directly from our showrooms in Exeter, Devon then a number of beds and mattresses are held in stock to take home the same day or for quick delivery locally. Otherwise, beds & mattresses may take anything from one week upwards to order and deliver.

Do you offer finance?

Unfortunately, we do not offer any finance options at this current moment in time.

Do you charge for delivery?

All orders over £1000 include our free delivery service to many UK mainland postcodes.

All online orders of £1000 or below are subject to a £75 delivery charge if you live outside of Devon; £30 if you live in Devon outside of EX1 to EX9 postcodes or free delivery if you live within these postcodes. Terms may vary during promotional events, for clearance items, carpet orders and smaller orders of accessories.

Will you take my old furniture or bed away?

Unfortunately we cannot remove old furniture or beds for online orders. However, most good councils offer a removal service that will arrange disposal of such items. For purchases made directly from our stores in Exeter, Devon then we can usually offer this service. Please ask at the time of purchase.

How long will it take until my purchase is delivered?

We stock many items for same day collection or for quick delivery to many UK mainland postcodes. If we have to order your selection from the manufacturer, then delivery times may vary from a couple of weeks to several weeks depending on the item.