Estimating & Fitting Service

Our estimating service includes advice on flooring types and their suitability to the area being measured including advice on any remedial work required to ensure your new flooring looks beautiful.

We will bring suitable flooring samples, and advise on the most suitable underlay and any accessories required such as door bars.

On delivery of your new flooring, we will arrange a convenient fitting date and organise one of our long serving fitting teams to come and lay your new floor covering.

We can usually complete this process within two to three weeks of placing your order.

We can only offer this service in the South West of England, please contact us for further details.


Estimating - the process

There are a number of key areas which need considering when calculating the cost of new floor coverings. These include:

  1. The number of door bars
  2. Are there any doors which may need easing to prevent rubbing on the new flooring?
  3. The condition of the floor, are there loose floor boards or uneven surfaces which need attention before new flooring can be laid?
  4. Additional floor preparation with screed or ply boarding, and (if required) a damp proof membrane if fitting flooring such as wood
  5. Carpet pile direction
  6. Pattern repeats
  7. Where to put joins
  8. Whether to choose a carpet of a different width (may create less waste)
  9. Suitability of particular floorings
  10. Charges for any furniture you may want the fitter to move
  11. Charges for the fitter to uplift and dispose of any old flooring
  12. Lead times and the fitting timetable

We will then draw up a plan and produce an estimate for you. On acceptance, we will discuss the next stages, including time scales and when payment needs to be taken.

The flooring will be ordered (if it is not already a stock line) and you will be contacted once it has arrived to our store so that you can book a firm fitting date.

Please note that some floor coverings such as wood and natural flooring products need to be delivered to your home at least 48 hours prior to fitting to allow them to acclimatise in the area in which they are to be fitted (this helps prevent shrinkage of some floor coverings).


Fitting - the process

Our fitting teams are some of the most experienced in Devon and have worked for our company for many years. Read some of our customer testimonials for reassurance on the quality of the fitting you should expect.

Prior to the fitting of your new flooring you need to prepare your room(s). You will save money if you can clear the room of furniture and old flooring yourself but we do offer this service and it will have been discussed and agreed with you by our estimator at the time of ordering.

Before laying new flooring, the fitter will make any repairs previously identified by the estimator and sweep the floor. If doors are likely to drag on the new carpet, this will have been noted at the time of receiving your estimate as a definite or possible charge. Please note not all doors can be trimmed – please discuss with our estimator at the time of ordering.

Once your new flooring has been laid our fitter will leave you any waste. Many of our customers have any suitable carpet waste pieces bound around the edges to create a bespoke mat or rug for the same room(s). Please let us know if you would like more information on this service.

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